Cancellation policy
If you place an order for an item and wish to cancel it, please use the contact us form to cancel your order making sure you have your order number to hand. As most orders are picked and shipped within a few days you will need to check with us that we are able to cancel your order otherwise you will need to follow our returns policy. The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods.
You then have a further 14 days from the date you notify us that you’d like to cancel your order to return the goods to us.